Table of Contents
Introduction
Summary of Key Findings
Travel Agents
Global Distribution Systems
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- Figure 1: GDS bookings by market segment in 2004
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Internet Reservations
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- Figure 2: Breakdown of CRO* reservation channels for major hotel brands in 2004
- The near-term outlook
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- Figure 3: Forecast for electronic hotel booking revenues by channel in 2005
- Figure 4: US & European online hotel sales, 2003-06
- Third-party websites versus proprietary hotel sites
- The death of the merchant model?
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- Figure 5: Estimated merchant hotel sales of leading online agencies, 2003, (US$m)
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- Figure 6: Forecast effect of the Internet on aggregate hotel sector revenues
- Hoteliers react to the travel website dominance
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- Figure 7: Source of Internet hotel bookings, 2004
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- Figure 8: Estimated margin on merchant sales of the major online travel groups, 2003
- Signs of weakness in the third-party Internet channel
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- Figure 9: Third-party electronic bookings by segment in the fourth quarter of 2004
- Dynamic packaging
- Hotel portals
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Travel Search Engines
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- Figure 10: The online supply chain
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Self-service ‘Kiosks’
Hotel Design
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- Room design & technology
- Movable hotels?
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- Figure 11: Illustration of a ‘pod’ hotel
Major Online Suppliers to the Hotel Sector
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- Cendant Corp
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- Figure 12: An overview of Cendant’s distribution and connectivity services
- Sabre Holdings
- Site59
- Travelocity Business
- World Choice Travel
- Expedia/IAC
Outlook
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