Table of Contents
European Insights
The Market in Brief – Europe
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- Department stores under pressure
- A new upmarket niche
- Corporate activity increases
- Mixed goods retailers sales 2005
- 2006 estimate
- Department stores narrow focus
- Department store sector forecast to underperform retail market
European Summary and Outlook
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- European department store market
- The market – size and forecast
- Mixed goods retailer sales
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- Figure 1: Europe: Retail sales through mixed goods retailers, 2001-06
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- Figure 2: Europe: Mixed goods retailers’ sales growth, 2001-05 & 2002-06 (e)
- Mixed goods retailers sales forecasts
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- Figure 3: Europe: Forecast retail sales through mixed goods retailers, 2006-11
- Figure 4: Europe: Mixed goods retailers’ sales by country, forecast growth 2006-11(f)
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- Figure 5: Europe: Mixed goods retailers sales as % of all retail sales by country, 2001, 2005 and 2011
- Retailer Competitor Analysis
- Sales performance
- M&S European market leader?
- Other top 5 players
- Other leading players
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- Figure 6: Leading department store retailers in Europe, 2005
- Sales densities
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- Figure 7: Europe: Top 25 department store operators’ sales densities (€/m2), 2005
- Store development
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- Figure 8: Europe: Leading department store retailers store development, 2001 & 2005
- Concentration
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- Figure 9: Europe: Department store retail concentration levels, 2005
- Trends and Issues
- Corporate activity 2005 and 2006
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- Figure 10: Europe: Major corporate activity in the department store sector, 2005 & 2006
- UK market undergoes further consolidation
- Debenhams expands Irish operation
- Borletti family creates new European department store group
- French market leader taken private
- E-commerce operations
- Who is online and why?
- Migrating services online
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- Figure 11: Leading European department store retailers: E-commerce facilities, 2006
- Move on up – department stores moving upmarket
- But is there enough demand? And is there much choice?
- Own label = exclusive product
- The case of the disappearing department store
- Knowing what to cut out
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- Figure 12: Debenhams product mix, 2006
- Where does it end?
- If H&M can do it…
- Where next for department stores?
- Department stores – associated with communist rule?
- Space for some upmarket players
- Russia – an expensive market to enter?
- If Stockmann can do it…
- Older shoppers…
- Retail theatre
France
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- The Market in Brief
- France – the home of the department store
- A market in decline
- French department store sector worth €5.0 billion in 2005
- Department store concept is mutating
- Only the strongest survive
- Mintel forecasts modest growth for French department store sector
- Broader Market Environment
- French population growing
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- Figure 13: France: Population trends, 2002-06
- Ageing population
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- Figure 14: France: Population, by age group and gender, 2006
- Unemployment & social reform impact economy
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- Figure 15: France: Gross domestic product, 1995-2005
- Low inflation economy
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- Figure 16: Consumer prices, 1998-2005
- Consumer spending
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- Figure 17: France: Consumer expenditure, 1995-2005
- The Market in Context
- Consumer market holding up well
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- Figure 18: France: Consumer spending on key department store markets, 2000-04
- Major spending categories
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- Figure 19: France: Growth in consumer spending on key department store markets, 2000-04
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- Figure 20: France: Consumer price index for selected products, 2001-05
- Figure 21: France: Consumer spending on major department store product categories, 2005
- Market Size and Forecast
- Mixed goods underperforms market
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- Figure 22: France: Retail sales, 2001-11
- Under-performance leads to loss of market share
- L’Union du Grand Commerce de Centre Ville Survey
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- Figure 23: France: Mixed goods retailers sales as % of all retail & as % of all non-food retail, 2001-11
- Enterprises and outlets
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- Figure 24: France: Number of department, 2002-06
- Figure 25: France: Ten largest department stores by size, 2005
- Retail Competitor Analysis
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- Figure 26: France: Mixed goods retailers’ estimated sales, 2005
- Market shares
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- Figure 27: France: Leading department store retailers’ share of all mixed goods retailers’ sales, 2005
- Evaluation
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- Figure 28: France: Department store retailers, evaluation, 2006/07
- Retailer Profiles
Germany
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- The Market in Brief
- A sector in trouble
- Mixed goods sales plummet
- Store network expansion has practically ceased
- The future
- Broader Market Environment
- Sales taxes to rise
- Inflation under control
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- Figure 29: Germany: Consumer price inflation, 2001-05
- The root of the problem?
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- Figure 30: Germany: GDP growth, 2001-05
- Population has peaked
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- Figure 31: Germany: Population level, 2001-05
- The Market in Context
- Can’t spend, won’t spend
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- Figure 32: Germany: Consumer spending, 2001-05
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- Figure 33: Germany: Relative performance of total consumer spending on product categories relevant to department stores and retail sales of all mixed goods retailers, 2001-05
- Figure 34: Germany: Relative performance of selected consumer spending categories, 2001-05
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- Figure 35: Germany: Relative performance of selected consumer price categories, 2001-05
- Market Size and Forecast
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- Figure 36: Germany: Relative performance of retail sales by selected sectors, 2001-05
- Forecast
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- Figure 37: Germany: Retail sales, 2001-11
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- Figure 38: Germany: Mixed goods retailers’ sales as % of all retailers’ sales, 2001-11
- Taxing questions
- Retail Competitor Analysis
- Leading retailers
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- Figure 39: Germany: Leading department store retailers, 2005/06
- What are the options?
- Market shares
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- Figure 40: Germany: Department store retailers sales as % of mixed goods retailers’ sales, 2005
- Evaluation
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- Figure 41: Germany: Department store retailers, evaluation, 2006/07
- Retailer Profiles
Ireland
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- The Market in Brief
- Promising economic prospects
- Mixed goods retailers will lose retail market share
- Sector size
- Competition is fierce
- Debenhams catapulted into pole position
- Lack of vision
- Arnotts northern quarter scheme
- Broader Market Environment
- Growing population
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- Figure 42: Republic of Ireland: Population trends, 2002-06
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- Figure 43: Republic of Ireland: Population by age group, 2005
- Household size in decline
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- Figure 44: Republic of Ireland: Household data, 1991 and 2002
- But few major cities
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- Figure 45: Republic of Ireland: Major cities, 2002 population and 2006
- Strong economy despite a slowdown
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- Figure 46: Republic of Ireland: Gross domestic product, 1995-2005
- Consumer price inflation
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- Figure 47: Republic of Ireland: Consumer price inflation, 1998-2005
- Ongoing deflation in clothing market
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- Figure 48: Republic of Ireland: Consumer price inflation by type, 2002-2005
- The Market in Context
- Retail boom
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- Figure 49: Republic of Ireland: All retail sales, 1996-2006
- Attitudes have changed
- Key product markets for department stores
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- Figure 50: Republic of Ireland: Consumer spending on key department store markets, 2001-05
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- Figure 51: Republic of Ireland: Relative performance of major specialist sectors, 2001-05
- Strong challenge from the clothing specialists
- Planning issues
- Market Size and Forecast
- Economic outlook
- Finite population constrains future opportunities
- Cautious domestic players
- Arnotts Northern Quarter scheme
- Debenhams moves the goals posts
- Forecasts
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- Figure 52: Republic of Ireland: Mixed goods retailers’ sales, 2001-11
- Figure 53: Republic of Ireland: Mixed goods retailers’ sales as % of all retail sales, 2001-11
- Historic sector performance
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- Figure 54: Republic of Ireland: Mixed goods retailers’ sales, 2001-05
- Department store sector developments and trends
- Minimal physical development
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- Figure 55: Republic of Ireland: Leading department store retailers – outlet numbers, 1999-2006
- Although new shopping centres create some opportunities
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- Figure 56: Republic of Ireland: Leading shopping centres, 2006
- Retail Competitor Analysis
- Share of the market
- Leading retailers
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- Figure 57: Republic of Ireland: Leading department store retailers, 2005
- Market shares
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- Figure 58: Republic of Ireland: Leading players’ market shares, 2005
- Evaluation
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- Figure 59: Republic of Ireland: Leading department store retailers, evaluation, 2006/07
- Retailer Profiles
Italy
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- The Market in Brief
- As economy struggles, so will department stores due to their discretionary nature
- Italian department store sector worth €6.5 billion in 2005
- Leading domestic players make up 18% of the market
- Mintel forecasts increased growth for the Italian mixed goods sector
- Broader Market Environment
- Economy needs restructuring
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- Figure 60: Italy: Gross domestic product, 1995-2005
- Relatively stable inflation
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- Figure 61: Italy: Consumer price inflation, 2001-05
- Ageing population
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- Figure 62: Italy: Total population, 2001-05
- Figure 63: Italy: Population by age, 2005
- Shrinking household sizes
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- Figure 64: Italy: Households, by number of members, 1998-2003
- Youth and regional unemployment are problematic
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- Figure 65: Italy: Labour force indicators by age and gender, 2004
- Unemployment in the South is still pervasive
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- Figure 66: Italy: Unemployment rates, by geographical region, 2004
- The Market in Context
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- Figure 67: Italy: Spending on goods typically stocked by department stores, 2001-05
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- Figure 68: Italy: Consumer spending on goods typically sold at department stores as share of all consumer spending, 2001-05
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- Figure 69: Italy: Retail sales of major specialist sectors, 2001-05
- Market Size and Forecast
- Mixed goods outperforms market
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- Figure 70: Italy: Mixed goods retailers’ sales, 2001-05
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- Figure 71: Italy: Mixed goods retailers, relative performance, 2001-05
- Mixed goods retail sales forecast to grow by 13% by 2011
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- Figure 72: Italy: Retail sales, 2001-11
- Figure 73: Italy: Mixed goods retailers’ sales as % of all retail & as % of all non-food retail, 2001-11
- Retail Competitor Analysis
- Major players
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- Figure 74: Italy: Leading mixed goods retailers, 2005
- Major players involved in refurbishing and modernisation plans
- Coin and La Rinascente introduce new product mixes
- Change of ownership and restructuring have stalled development
- Upim focuses on expansion
- Specialists still dominate the mixed goods market
- Hypermarkets offer a cheaper alternative
- Evaluation
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- Figure 75: Department store retailers, evaluation, 2006/07
- Retailer Profiles
The Netherlands
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- The Market in Brief
- Spending hit by consumer gloom
- Mixed goods retailers underperform
- Price deflation slows growth
- A duopoly
- Economic recovery to help department stores
- Broader Market Environment
- An improving economy
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- Figure 76: The Netherlands: Gross domestic product, 1995-2005
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- Figure 77: The Netherlands: Consumer confidence, 2001-Q3/2006
- Inflation in check
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- Figure 78: The Netherlands: Consumer price inflation, 2001-05
- Figure 79: The Netherlands: Consumer price index for goods typically sold at department stores, 2000-05
- An affluent society
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- Figure 80: The Netherlands: Household average income, 2000-04
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- Figure 81: The Netherlands: Households by average income, 2000-04
- The Market in Context
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- Figure 82: The Netherlands: Consumer spending on goods typically sold at department stores, 2001-05
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- Figure 83: The Netherlands: Consumer spending on goods typically sold at department stores as share of all consumer spending, 2001-05
- Figure 84: The Netherlands: Relative growth of spending on goods typically sold at department stores, 2001-05
- Figure 85: The Netherlands: Performance of mixed goods retailers and Maxeda as share of spending on goods sold at department stores, 2001-05
- Market Size and Forecast
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- Figure 86: The Netherlands: Mixed goods retailers' sales, 2001-11
- Forecast
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- Figure 87: The Netherlands: Mixed goods retailers' sales as % of all retail sales, 2001-11
- Prospects
- Earlier trends in the mixed goods sector
- Enterprises and outlets
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- Figure 88: The Netherlands: Retail outlet numbers, 2002-06
- Figure 89: The Netherlands: Retail enterprise numbers, 2002-06
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- Figure 90: The Netherlands: Department stores, store and enterprise numbers, 2002-06
- Retail Competitor Analysis
- Share of the market
- Specialists
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- Figure 91: The Netherlands: Leading mixed goods retailers, 2005
- Market shares
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- Figure 92: The Netherlands: Top three mixed goods retailers' market shares, 2005
- Evaluation
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- Figure 93: The Netherlands: Mixed goods retailers, evaluation, 2006/07
- Retailer Profiles
Spain
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- The Market in Brief
- Buoyant economy
- Spanish department store sector worth €12 billion in 2005
- Mixed goods retailers perform well
- A monopoly
- Mintel forecasts significant growth for Spanish mixed goods sector
- Broader Market Environment
- Population growing…
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- Figure 94: Spain: Population trends, 2001-05
- …but ageing
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- Figure 95: Spain: Population, by age group, 2006
- Figure 96: Spain: Population, by age group and gender, 2006
- Fewer marriages and smaller households
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- Figure 97: Spain: Households by size (number of persons), 2001
- An urbanised country
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- Figure 98: Spain: Population by region, 2005
- One of the best performing economies in Europe
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- Figure 99: Spain: Gross domestic product, 1995-2005
- Unemployment still a problem
- High inflation
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- Figure 100: Consumer price inflation, 2000-05
- The Market in Context
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- Figure 101: Spain: Consumer spending on goods typically sold at department stores, 2001-05
- Figure 102: Spain: Consumer spending on goods typically sold at department stores as share of all consumer spending, 2001-05
- Figure 103: Spain: Mixed goods retailers’ sales as share of consumer spending on goods typically sold at department stores, 2001-05
- Market Size and Forecasts
- Mixed goods retail sales forecast to grow by 31.5% by 2011
- Mixed goods outperforms market
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- Figure 104: Spain: Retail sales, 2001-11
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- Figure 105: Spain: Mixed goods retailers sales as % of all retail & as % of all non-food retail, 2001-11
- Retail Competitor Analysis
- Major players
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- Figure 106: Spain: Leading mixed goods retailers, 2005
- El Corte Inglés
- El Corte Inglés’ major competitors
- Dunnes stores
- Galerias Primero
- Market shares
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- Figure 107: Spain: Leading department store retailer’s market share, 2005
- Evaluation
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- Figure 108: Spain: Department store retailers, evaluation, 2006/07
- Retailer Profiles
UK
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- Issues in the Market
- Department stores look more vulnerable
- Courting the older consumer
- Flexing prices
- Vision and creativity
- Main themes
- Sector definitions
- Starting point
- Drilling down
- Department store definition
- Abbreviations
- Insights and Opportunities
- The Market in Brief
- Department stores will lose retail market share
- More discerning consumer
- M&S’ resurgence
- Market positioning
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- Figure 109: UK department stores: Market positioning 2006
- John Lewis looks imposing
- Physical expansion
- House of Fraser about to change
- Price
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- Figure 110: M&S womenswear price architecture, 1998 and 2003-05
- Home shopping
- Market size
- Sector size
- Underperformance
- Fast Forward
- Trend 1: Fit or Fat
- Definition:
- Market touchpoints/implications
- Trend 2: Wisdom Markets
- Definition:
- Market touchpoints/implications
- Trend 3: Sense of the Intense
- Definition:
- Market touchpoints/implications
- Internal Market Environment
- Consolidation
- Privatisations
- M&S’ resurgence
- Home shopping
- Foreign interests limited but growing
- Broader Market Environment
- Ageing population
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- Figure 111: UK population, by age band, 2001, 2006 and 2011
- More affluent population
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- Figure 112: UK population, by socio-economic group, 2001-11
- Strong consumer confidence
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- Figure 113: UK: PDI and consumer expenditure, at current and constant 2001 prices, 2001-11
- But can this be sustained?
- Consumer prices
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- Figure 114: UK: Consumer prices, 1998-2005
- Figure 115: UK: Clothing inflation, 1995-2005
- The Market in Context
- The end of the boom
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- Figure 116: UK: Retail sales volume growth, 1987-2006
- Attitudes changed during the boom
- Greater design input
- Key product markets of department stores have performed well
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- Figure 117: UK: Consumer spending on key department store markets, 2001-05
- Relative performances
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- Figure 118: UK: Relative performance of department stores and key product markets, 2001-05
- Fragility of markets
- High barriers to entry
- Strengths and Weaknesses in the Market
- Who’s Innovating
- Ethical and green issues
- e-commerce
- New services
- Market Size and Forecast
- Economic outlook
- Uncertainty in the market
- Department store prospects
- E-commerce
- Forecast
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- Figure 119: UK: Mixed goods retailers’ sales, 2001-11
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- Figure 120: UK: Mixed goods retailers’ sales as % of all retail sales, 2001-11
- Mixed goods retailers lose market share
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- Figure 121: UK: Mixed goods retailers, 2001-05
- Drilling down to department stores
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- Figure 122: UK: Identified department stores, sales performance, 2001-05
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- Figure 123: UK: Relative sales performance of department stores and mixed goods retailers, 2001-05
- Department store sector drivers
- Outlet data
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- Figure 124: UK: Retail outlets by sector, 2000-04
- Figure 125: UK: Identified department stores, outlet numbers, 2001-05
- The Consumer – Where
- Who shops at department stores
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- Figure 126: Consumers who have bought something from a department store in the last six months, by age October 2006
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- Figure 127: Consumers who have bought something from a department store in the last six months, by socio-economic group, October 2006
- Where people buy
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- Figure 128: Which department stores consumers have bought from in the last six months, October 2006
- Who buys where
- Upmarket but broad appeal by age
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- Figure 129: Which department stores consumers have bought from in the last six months, by gender, age and socio-economic group, October 2006
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- Figure 130: Which department stores consumers have bought from in the last six months, by ACORN group, October 2006
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- Figure 131: Which department stores consumers have bought from in the last six months, by regular grocery shop, October 2006
- Market positioning
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- Figure 132: Department stores – market positioning, 2006
- Where people buy – trend data
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- Figure 133: Which department stores consumers have bought from in previous six months, 2000, 2001, 2003, 2004 and 2006
- Change in retail audience
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- Figure 134: Consumers who have bought something from Debenhams, John Lewis and the Co-op in the previous six months by age, September 2000 and October 2006
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- Figure 135: Consumers who have bought something from House of Fraser and Selfridges in the previous six months, by age, September 2000 and October 2006
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- Figure 136: Consumers who have bought something from Debenhams, John Lewis and the Co-op in the previous six months, by socio-economic group, September 2000 and October 2006
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- Figure 137: Consumers who have bought something from House of Fraser and Selfridges in the previous six months, by socio-economic group, September 2000 and October 2006
- The Consumer – Where: Detailed Consumer Demographics
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- Figure 138: Which department stores consumers have bought from in previous six months, October 2006
- The Consumer – What
- What people buy
- Womenswear and beauty halls a major draw
- Buy a complete outfit under one roof
- Slow moving big ticket items
- Greeting cards and household textiles out of sync with market size
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- Figure 139: What people have bought from department stores in the last six months, October 2006
- Who buys what
- Fashion
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- Figure 140: What fashion items people have bought from department stores in the last six months, by gender, age and socio-economic group, October 2006
- Home goods
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- Figure 141: What home items people have bought from department stores in the last six months, by gender, age and socio-economic group, October 2006
- Leisure and personal care
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- Figure 142: What leisure and personal care items people have bought from department stores in the last six months, by gender, age and socio-economic group, October 2006
- The Consumer – What: Detailed Consumer Demographics
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- Figure 143: What items people have bought from department stores in the last six months, October 2006
- Figure 144: What items people have bought from department stores in the last six months, October 2006
- Figure 145: What items people have bought from department stores in the last six months, October 2006
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- Figure 146: What items people have bought from department stores in the last six months, October 2006
- The Consumer – How and Why
- How people buy
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- Figure 147: Statements agreed with when shopping in department stores, October 2006
- What consumers like about department stores
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- Figure 148: What people like about department stores, October 2006
- Key topics
- Shopping patterns
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- Figure 149: Department stores – shopping patterns, October, 2006
- Shopping patterns – by retailer
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- Figure 150: Department stores – visiting patterns, by where people shopped, October 2006
- Range and brands
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- Figure 151: Department stores – attitudes to range and brands, October 2006
- Range and brands – by retailer
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- Figure 152: Department stores – attitudes to range by retailer used, October 2006
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- Figure 153: Department stores – attitudes to brands, by retailer used, October 2006
- Range and brands – trend data
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- Figure 154: Department stores – attitudes to range and brands, 2001, 2003, 2004 and 2006
- Home shopping and home delivery
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- Figure 155: Department stores – home shopping and home delivery, October 2006
- Home shopping and home delivery – by retailer
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- Figure 156: Department stores – home shopping and home delivery, by retailer used, October 2006
- Service
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- Figure 157: Department stores – attitudes to services, October 2006
- Service – by retailer
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- Figure 158: Department stores – service issues by retailer, October 2006
- Repertoire Analysis
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- Figure 159: Department stores where purchases made in past six months (excluding food shopping), by number of stores shopped, October 2006
- The Consumer – How and Why: Detailed Consumer Demographics
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- Figure 160: How often people visit department stores
- Figure 161: How often people visit department stores
- Retail Competitor Analysis
- Share of the market
- Leading retailers
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- Figure 162: UK: Leading department store retailers, 2005/06
- Market shares
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- Figure 163: UK: Leading department stores: market shares, 2005
- Evaluation
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- Figure 164: UK: Department store retailers, evaluation, 2006/07
- Retail Advertising and Promotion
- UK advertising expenditure
- Total spending
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- Figure 165: Main media advertising spend by department stores, 2002-06
- Figure 166: Main media advertising spend as % of department store sector sales, 2002-06
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- Figure 167: Main media advertising spend by department store, grand total, 2002-06
- Figure 168: Main media advertising spend by department stores, grand total, 2002-06
- Split of spending by media
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- Figure 169: Main media advertising by department stores, by media used, 2005/06
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- Figure 170: Breakdown of total main media advertising expenditure by department stores, 2005/06
- Brand Elements
- Brand analysis and recommendations
- Debenhams – isn’t it unique anymore?
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- Figure 171: Words associated with Debenhams
- Recommendations
- House of Fraser – what does it stand for?
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- Figure 172: Words associated with House of Fraser
- Recommendations
- John Lewis – a safe pair of hands
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- Figure 173: Words associated with John Lewis
- Recommendations
- Marks & Spencer – trustworthy, ethical but what about the glamour?
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- Figure 174: Words associated with Marks & Spencer
- Recommendations
- Selfridges – young, trendy and fun
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- Figure 175: Words associated with Selfridges
- Recommendations
- Usage of department store brands
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- Figure 176: Consumer usage of…..
- Attitudes towards department store brands
- M&S shines out…
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- Figure 177: Consumer attitudes towards…
- Brand satisfaction and performance
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- Figure 178: Consumer rating of experience of…..
- Brand commitment
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- Figure 179: Degree of customer commitment to…
- Retailer Profiles
Major Profiles
Coin
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- Figure 180: Coin department stores: Sales as share of mixed goods retailers in Italy, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 181: Coin department stores: Financial performance, 2001/02-2005/06
- Recent trading
- Store portfolio
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- Figure 182: Coin department stores: Outlet data, 2001/02-2005/06
- Retail offering
- Market positioning
- Brands
- Product offer
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- Figure 183: Coin department stores: Distribution of offer by merchandise category, 2006
- Advertising & marketing
- e-commerce & home shopping
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Debenhams
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- Figure 184: Debenhams: Sales as share of mixed goods retailers and department store sales in UK, 2001/02-2005/06
- Strategic evaluation
- Background
- Financial performance
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- Figure 185: Debenhams: Group financial performance, 2001/02-2005/06
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- Figure 186: Debenhams: Breakdown of capital expenditure, 2005/06
- Store portfolio
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- Figure 187: Debenhams: UK and Republic of Ireland outlet data, 2001/02-2005/06
- International franchises
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- Figure 188: Debenhams: International franchise outlet numbers, 2001/02-2005/06
- Figure 189: International franchises as of August 2006
- Retail offering
- Market positioning
- Brands
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- Figure 190: Debenhams’ product brand sales mix, 2005/06
- Product offer
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- Figure 191: Debenhams: Product mix, 2006
- Pricing
- Operational issues
- Advertising & marketing
- e-commerce & home shopping
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El Corte Inglés
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- Figure 192: El Corte Inglés: Estimated department stores’ sales as share of all mixed goods retailers’ sales in Spain, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 193: El Corte Inglés: Group financial performance, 2002-06
- Figure 194: El Corte Inglés: Retail sales by division, 2002-06
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- Figure 195: El Corte Inglés: Growth in department stores sales and store numbers, 2003-06
- Store portfolio
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- Figure 196: El Corte Inglés: Full line department stores outlet data (Spanish stores only), 2002-06
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Advertising & marketing
- e-commerce & home shopping
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Galeries Lafayette (Group)
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- Figure 197: Galeries Lafayette (Group): Sales as share of mixed goods retailers in France, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 198: Galeries Lafayette (Group): Group financial performance, 2001-05
- Store portfolio
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- Figure 199: Galeries Lafayette (Group): Outlet data, 2001-05
- Galeries Lafayette chains performance
- Retail offering
- Market positioning
- e-commerce & home shopping
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House of Fraser Plc
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- Figure 200: House of Fraser Plc: Sales as share of all mixed goods retailers in UK, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 201: House of Fraser Plc: Group financial performance, 2001/02-2005/06
- Store portfolio
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- Figure 202: House of Fraser Plc: Outlet data, 2001/02-2005/06
- Retail offering
- Market positioning
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- Figure 203: House of Fraser Plc: Market positioning, 2006
- Brands
- Private labels
- Product offer
- Pricing
- Operational issues
- Advertising & marketing
- e-commerce & home shopping
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John Lewis Plc
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- Figure 204: John Lewis Plc: Sales as share of all mixed goods retailers’ sales in UK, 2001-05
- Strategic evaluation
- Background
- The partnership principle
- Financial performance
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- Figure 205: John Lewis Partnership: Group financial performance, 2001/02-2005/06
- Store portfolio
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- Figure 206: John Lewis Plc: Outlet data, 2001/02-2005/06
- Recent developments
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- Figure 207: John Lewis: Department stores, locations 2005/06
- Expansion programme
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- Figure 208: John Lewis: Planned new department stores, 2005/06
- Store services
- Retail offering
- Market positioning
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- Figure 209: UK department stores – market positioning, 2006
- Brands
- Product offer
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- Figure 210: John Lewis: Estimated product mix, 2005/06
- Pricing
- Operational issues
- Advertising & marketing
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- Figure 211: Advertising spending in the UK, 2005/06
- e-commerce & home shopping
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KarstadtQuelle Department Stores
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- Figure 212: Karstadt Department Stores: Sales as share of mixed goods retailers’ sales in Germany, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 213: Karstadt Department Stores: Group financial performance, 2001-05
- Store portfolio
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- Figure 214: Karstadt Department Stores: Store developments, 2005
- Figure 215: Karstadt Department Stores: Outlet data, 2001-2005
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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Kaufhof
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- Figure 216: Kaufhof: Sales as share of mixed goods retailers in Europe, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 217: Kaufhof: Group financial performance, 2001-05
- Figure 218: Kaufhof Germany: Sales as share of all mixed good retailers’ sales, 2001-05
- Store portfolio
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- Figure 219: Kaufhof: Outlet data, 2001-05
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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La Rinascente (Department Stores)
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- Figure 220: La Rinascente (department stores): Sales as share of mixed goods in Italy, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 221: La Rinascente (department stores): Sales performance, 2001-05
- Store portfolio
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- Figure 222: La Rinascente (department stores): Outlet data, 2001-06
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Advertising & marketing
- e-commerce & home shopping
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Marks & Spencer
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- Figure 223: Marks & Spencer (UK): Sales as share of all non-food non-specialist retailers in UK, 2001-05
- Strategic evaluation
- Background
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- Figure 224: Marks & Spencer: Business targets 2004-08 and beyond
- Financial performance
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- Figure 225: Marks & Spencer: Group financial performance, 2002-06
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- Figure 226: Marks & Spencer: Interim financial performance, September 2005-October 2006
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- Figure 227: M&S: UK sales and like-for-like growth, 2001/02-2005/06
- Figure 228: M&S: UK retail sales by product category, 2003-06
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- Figure 229: M&S: UK retail sales by product category, 2003-06
- Store portfolio
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- Figure 230: M&S: UK outlet data, 2002-06
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- Figure 231: Marks & Spencer: UK stores by type, 2004/05 and 2005/06
- Retail offering
- Market positioning
- Brands
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- Figure 232: Marks & Spencer: Own brand portfolio, 2006
- Product offer
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- Figure 233: Marks & Spencer: Product offer, 2006
- Pricing
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- Figure 234: Marks & Spencer: Price architecture, 2005/06
- Figure 235: M&S womenswear price architecture, 1998-2005
- Operational issues
- Advertising & marketing
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- Figure 236: Advertising spending in the UK, 2005/06
- e-commerce & home shopping
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Maxeda
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- Figure 237: Maxeda Department Stores: Sales as share of mixed goods specialists’ sales in Europe, 2002-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 238: Maxeda Department and Variety Stores: Group financial performance, 2002-06
- Store portfolio
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- Figure 239: Maxeda Department and variety stores: Outlet data, 2002-06
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Operational issues
- Advertising & marketing
- e-commerce & home shopping
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Printemps
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- Figure 240: Printemps: Sales as share of mixed goods retailers in France, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 241: Printemps: Group financial performance, 2001-05
- Store portfolio
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- Figure 242: Printemps: Store numbers 2001-05
- Figure 243: Printemps: Sales area (m2), 2001-05
- Other store data
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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Mini Company Profiles
Arnotts
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- Figure 244: Arnotts: Sales as share of mixed goods in Ireland, 1999/2000-2002/03
- Background
- Financial performance
-
- Figure 245: Arnotts: Group financial performance, 2000-06
- Store portfolio
- Retail offering
- Market positioning
- Brands
- Product offer
- Advertising & marketing
- e-commerce & home shopping
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Beales
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- Figure 246: Beales: Sales as share of all mixed goods retailers in UK, 2001-05
- Strategic evaluation
- Background
- Financial performance
-
- Figure 247: Beales: Group financial performance, 2001-06
- Store portfolio
-
- Figure 248: Beales: Outlet data, 2001-06
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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Breuninger
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- Figure 249: Breuninger: Sales as share of mixed goods retilers’ sales in Germany, 2001-05
- Background
- Financial performance
-
- Figure 250: Breuninger: Group financial performance, 2001-05
- Store portfolio
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- Figure 251: Breuninger: Outlet data, 2001-05
- Retail offering
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Brown Thomas
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- Figure 252: Brown Thomas: Sales as share of mixed goods retailers in Ireland, 2002/03-2004/05
- Background
- Financial performance
-
- Figure 253: Brown Thomas: Group financial performance, 2002/03-2004/05
- Outlets
- Retail offering
- Market positioning
- Brands
- Product offer
- Advertising & marketing
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Fenwick
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- Figure 254: Fenwick: Sales as share of all non-food retailers in UK, 2001-05
- Strategic evaluation
- Background
- Financial performance
-
- Figure 255: Fenwick: Group financial performance, 2001-05
- Store portfolio
-
- Figure 256: Fenwick Ltd: Outlet data, 2001-05
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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Globus Department Stores
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- Figure 257: Globus Department Stores: Sales as share of Mixed goods retailers’ sales in Switzerland, 2001-05
- Strategic evaluation
- Background
- Financial performance
-
- Figure 258: Globus Department Stores: Group financial performance, 2001-05
- Store portfolio
-
- Figure 259: Globus Department Stores: Outlet data, 2001-05
- Retail offering
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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Harrods Ltd
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- Figure 260: Harrods Ltd: Sales as share of mixed goods retailers in UK, 2001-05
- Strategic evaluation
- Background
- Financial performance
-
- Figure 261: Harrods Ltd: Financial performance, 2001-05
- Store portfolio
-
- Figure 262: Harrods Ltd: Outlet data, 2001-05
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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Harvey Nichols Group Ltd
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- Figure 263: Harvey Nichols Group Ltd: Sales as share of all mixed goods retailers in UK, 2001-05
- Strategic evaluation
- Background
- Financial performance
-
- Figure 264: Harvey Nichols Group Ltd: UK financial performance, 2001/02-2005/06
- Store portfolio
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- Figure 265: Harvey Nichols Group Ltd: UK outlet data, 2001/02-2005/06
- Figure 266: Harvey Nichols Group Ltd: Group outlet data, March 2006
- Retail offering
- Market positioning
- Brands
- Product offer
- e-commerce & home shopping
-
Le Bon Marche (LVMH)
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- Strategic evaluation
- Background
- Financial data
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- Figure 267: Le Bon Marche Group: Estimated retail sales and sales densities, 2004 and 2005
- Store portfolio
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- Figure 268: Le Bon Marche Group: Estimated sales area, 2005
- Retail offering
Manor Department Stores
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- Figure 269: Manor Department Stores: Sales as share of mixed goods in Switzerland, 2001-05
- Strategic evaluation
- Background
- Financial performance
-
- Figure 270: Manor Department Stores: Group sales performance, 2001-05
- Store portfolio
-
- Figure 271: Manor Department Stores: Outlet data, 2001-05
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce & home shopping
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Selfridges Ltd
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- Figure 272: Selfridges Ltd: Sales as share of mixed goods retailers in UK, 2001-05
- Strategic evaluation
- Background
- Financial performance
-
- Figure 273: Selfridges Ltd: Group financial performance, 2001/02-2005/06
- Store portfolio
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- Figure 274: UK: Selfridges, store data, 2006
- Figure 275: Selfridges Ltd: Outlet data, 2001/02-2005/06
- Retail offering
- Market positioning
- Brands
- Product offer
- e-commerce & home shopping
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Stockmann
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- Figure 276: Stockmann: Sales as share of all mixed goods retailers’ sales in Finland, 2001-05
- Background
- Financial performance
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- Figure 277: Stockmann: Group financial performance, 2001-05
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- Figure 278: Stockmann: Department store division sales by unit, 2001-05
- Store portfolio
-
- Figure 279: Stockmann: Outlet data, 2001-05
- Retail offering
- Market positioning
- Brands
- Product offer
-
- Figure 280: Stockmann: Department store division sales mix, 2002-05
- Pricing
- Advertising & marketing
- e-commerce & home shopping
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TJ Hughes
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- Figure 281: TJ Hughes: Sales as share of mixed goods retailers’ sales in UK, 2001-05
- Strategic evaluation
- Background
- Financial performance
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- Figure 282: TJ Hughes Plc: Group financial performance, 2001-05
- Store portfolio
-
- Figure 283: TJ Hughes Plc: Outlet data, 2001-05
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Advertising & marketing
- e-commerce & home shopping
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