Table of Contents
Introduction
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- Definition
- Abbreviations
Executive Summary
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- The market
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- Figure 1: UK leisure venue catering market size and forecast, 2006-16
- Figure 2: UK leisure venue catering market, by segment, 2011
- Market factors
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- Figure 3: Consumers' spending on out-of-home leisure compared to 12 months ago, October 2011
- Companies, brands and innovation
- Who’s innovating?
- The consumer
- Leisure venue visiting and catering habits
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- Figure 4: Leisure venues visited & where food/drink has been purchased in the past 12 months in the UK, November 2011
- Attitudes towards catering at music concerts/festivals
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- Figure 5: Attitudes towards catering at music concerts/festivals, November 2011
- Menu enticements for cinemas
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- Figure 6: Cinema catering enticements, November 2011
- What we think
Issues in the Market
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- How can the industry cater to consumers under pressure?
- What high street trends can leisure venue caterers tap into in order to combat reduction in spend from consumers?
- How can cinema caterers develop their menus to engage key consumer groups?
- How can museums/art gallery caterers engage more with visitors?
Future Opportunities
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- Using technology to minimise sales lost through lengthy queues
- Emphasising the cinema ‘experience’
Internal Market Environment
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- Key points
- No let-up in 2012
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- Figure 7: Consumer spending priorities (after bills), November 2009 and October 2011
- The leisure market is sacrificing margins to maintain loyalty
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- Figure 8: Consumers’ spending on out-of-home leisure compared to 12 months ago, October 2011
- Eating out: balancing value for money with an aversion to ‘mediocrity’
Broader Market Environment
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- Key points
- Consumer confidence falls to December 2008 levels
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- Figure 9: GfK NOP Consumer Confidence Index, monthly, January 2007-December 2011
- Fuel prices impacting days out
- Youth unemployment impacting spending ability of the most enthusiastic leisure venue visitors
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- Figure 10: Forecast adult population trends, by lifestage, 2006-16
- Figure 11: Trends in the age structure of the UK population, 2006-16
Strengths and Weakness in the Market
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- Strengths
- Weaknesses
Who’s Innovating?
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- Key points
- More specific targeting
- Luxury cinema experiences
- Tapping into demand for ‘freshness’ and transparency
- Using mobile vendors to provide added interest
- Personalisation
- Integrating catering to the overall experience
Market Size and Forecast
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- Key points
- Further market contraction in 2011
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- Figure 12: UK leisure venue catering market size trends, 2006-16
- Forecast
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- Figure 13: UK leisure venue catering market size trends, 2006-16
- Forecast methodology
Segment Performance
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- Key points
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- Figure 14: UK leisure venue catering market, by sector, 2006-11
Companies and Products – Nightclubs
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- Key points
- Overview of the market
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- Figure 15: Catering within the nightclubs and discotheques market, 2006-11
- Luminar Group Holdings Ltd (Ranimul 2)
- Novus Leisure Ltd
Companies and Products – Bingo and Casinos
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- Key points
- Gambling overview
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- Figure 16: Usage of bookmakers or betting exchanges in the last 12 months, 2007-11
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- Figure 17: Bookmakers or betting exchanges visited, placed a bet with or played with in the last 12 months, 2009-11
- Overview of the market – Bingo
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- Figure 18: Catering within the bingo market, 2006-11
- Overview of the market – Casinos
- Rank Group
- Gala Coral Group
- Genting UK
Companies and Products – Cinemas
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- Key points
- Overview of the market
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- Figure 19: Frequency of going to the cinema, 2007-11
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- Figure 20: Catering within the cinema market, 2006-11
- Odeon
- Cineworld Group PLC
- Vue Entertainment Holdings (UK) Ltd
Companies and Products – Theme Parks and Zoos/Wildlife Parks
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- Key points
- Theme parks
- Overview of the market
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- Figure 21: Theme parks visited in the last 12 months, 2007-11
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- Figure 22: Catering within the theme parks market, 2006-11
- Merlin Entertainments (Theme Parks)
- Zoos/wildlife parks
- Overview of the market
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- Figure 23: Zoos and safari parks visited in the last 12 months, 2007-11
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- Figure 24: Catering within the zoos and wildlife parks market, 2006-11
- Chester Zoo
- Zoological Society of London (ZSL)
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- Figure 25: ZSL income from selected subsidiaries’ trading activities, 2009-10
Companies and Products – Museums/Art Galleries
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- Key points
- Overview of the market
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- Figure 26: Museums and art galleries visited in the last 12 months, 2007-11
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- Figure 27: Catering within the museums and art galleries market, 2006-11
- The British Museum
- Tate
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- Figure 28: Visitor statistics of Tate, 2010 and 2011
- Tate Modern
- Tate Britain
- Tate Liverpool
- Tate St. Ives
- National Gallery
- Natural History Museum
Companies and Products – Historic Venues
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- Key points
- Overview of the market
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- Figure 29: Historic venues visited in the last 12 months, 2007-11
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- Figure 30: Membership of organisations, 2007-11
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- Figure 31: Catering within the historic buildings market, 2006-11
- The National Trust
- English Heritage
- Historic Royal Palaces
Companies and Products – Tenpin Bowling
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- Key points
- Overview of the market
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- Figure 32: Tenpin bowling expenditure, by segment, 2006-11
- The Original Bowling Company
- Bowlplex Ltd
- All Star Leisure Group Ltd
Companies and Products – Theatres
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- Key point
- Overview of the market
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- Figure 33: Frequency of visiting theatre, 2007-11
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- Figure 34: Catering within the theatres market, 2006-11
- The Really Useful Group Theatres
- Delfont Mackintosh Theatres
Companies and Products – Contract Caterers
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- Key points
- Compass Group plc
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- Figure 35: Compass Group plc, leisure venue catering contracts, November 2011
- Financial performance
- DO & CO Museum Catering Ltd
- Financial performance
- Elior Group
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- Figure 36: Elior UK, Leisure venue catering, November 2011
- Financial performance
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- Figure 37: Financial performance of Elior UK, 2009-10
- Figure 38: Financial performance of Digby Trout Restaurants, 2009-10
- Peyton Events
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- Figure 39: Peyton Events’ leading leisure venue catering contracts, 2011
- Financial performance
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- Figure 40: Financial performance of Peyton & Byrne in the UK, 2009-10
- Searcys Tansley & Company Ltd
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- Figure 41: Searcys, leading leisure venue catering contracts, November 2011
- Financial performance
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- Figure 42: Financial performance of Searcys in the UK, 2008-09
- Sodexo
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- Figure 43: Sodexo Prestige, leading leisure venue catering contracts, November 2011
- Financial performance
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- Figure 44: Financial performance of Sodexo on-site solutions division, 2010-11
- Harbour & Jones
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- Figure 45: Harbour & Jones, leading leisure venue catering contracts, 2011
- Financial performance
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- Figure 46: Financial performance of Harbour & Jones in the UK, 2009-10
- Rhubarb
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- Figure 47: Rhubarb food design, leading leisure venue contracts, 2011
- Financial performance
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- Figure 48: Financial performance of Rhubarb Food Design in the UK, 2009-10
Where Do They Visit?
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- Key points
- Sectors relying on the family market have suffered more extensively in recent years
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- Figure 49: Leisure venues visited in the past 12 months in the UK, November 2011
At Which Leisure Venues Do They Buy Food/Drink?
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- Key points
- Consumers fail to associate museums/art galleries with an eating out opportunity
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- Figure 50: Leisure venues visited from which food and drink bought in the past 12 months in the UK, November 2011
- Museums, theatres and historic buildings are missing out
- Family-led venues should look to balance indulgence with health and engagement
Attitudes towards Catering at Music Concerts/ Festivals
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- Key points
- Overview of the market
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- Figure 51: Music concerts/festivals visited in the last 12 months, 2010-11
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- Figure 52: Types of music concerts/festivals visited in the last 12 months, 2007-11
- Only 15% of music concert/festival goers think food/drink is an important part of the experience
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- Figure 53: Attitudes towards catering at music concerts/festivals, November 2011
- Cost and queues are the biggest catering deterrents at music concerts/festivals
- Health and range/variety of food/drink at music concerts/festivals isn’t a concern
Menu Enticements at Cinemas
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- Key points
- Biggest call is for healthier snacks or fresh food/ingredients
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- Figure 54: Cinema catering enticements, November 2011
- Balancing the demand for fresh ingredients with operational concerns
- Opportunity for cinemas in London and the South to offer healthier snacks whilst the North wants low-calorie products
- The most frequent cinema goers want more filling options
- Less than one in ten want nutritional information
- New product launches targeting teens
- Families interest in all-inclusive leisure packages
- Limited interest in themed catering
Leisure Venue Catering – Targeting Opportunities
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- Key points
- Cinema catering target groups
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- Figure 55: Cinema catering target groups, November 2011
- The Yorkie Effect
- Fresh and Refined
- Family-focused
- Older and Health-focused
- Apathetic
Appendix: Internal Market Environment
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- Figure 56: Most popular consumer spending priorities, by detailed demographics, October 2011
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Appendix: Where Do They Visit?
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- Figure 57: Leisure venues visited, November 2011
- Figure 58: Most popular leisure venues visited, by detailed demographics, November 2011
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- Figure 59: Next most popular leisure venues visited, by detailed demographics, November 2011
- Figure 60: Other leisure venues visited, by detailed demographics, November 2011
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- Figure 61: Leisure venues visited, by most popular leisure venues, November 2011
- Figure 62: Leisure venues visited, by next most popular leisure venues, November 2011
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- Figure 63: Leisure venues visited, by other leisure venues, November 2011
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Appendix: At which leisure venues do they buy food/drink?
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- Figure 64: Leisure venue catering usage, November 2011
- Figure 65: Most popular leisure venue catering usage, by detailed demographics, November 2011
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- Figure 66: Next most popular leisure venue catering usage, by detailed demographics, November 2011
- Figure 67: Leisure venue catering usage, by most popular leisure venue catering usage, November 2011
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- Figure 68: Leisure venue catering usage, by next most popular leisure venue catering usage, November 2011
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Appendix: Attitudes towards Catering at Music Concerts/Festivals
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- Figure 69: Attitudes towards catering at music concerts/festivals, November 2011
- Figure 70: Attitudes towards catering at music concerts/festivals, by detailed demographics, November 2011
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- Figure 71: Cinema catering enticements, by attitudes towards catering at music concerts/festivals, November 2011
- Figure 72: Attitudes towards catering at music concerts/festivals, by most popular attitudes towards catering at music concerts/festivals, November 2011
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- Figure 73: Attitudes towards catering at music concerts/festivals, by next most popular attitudes towards catering at music concerts/festivals, November 2011
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Appendix: Menu Enticements at Cinemas
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- Figure 74: Cinema catering enticements, November 2011
- Figure 75: Most popular cinema catering enticements, by detailed demographics, November 2011
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- Figure 76: Next most popular cinema catering enticements, by detailed demographics, November 2011
- Figure 77: Cinema catering enticements, by most popular cinema catering enticements, November 2011
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- Figure 78: Cinema catering enticements, by next most popular cinema catering enticements, November 2011
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Appendix: Leisure Venue Catering – Targeting Opportunities
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- Figure 79: Target group, by detailed demographics, November 2011
- Figure 80: Cinema catering enticements, by target group, November 2011
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- Figure 81: Leisure venues, by target group, November 2011
- Figure 82: Leisure venue catering usage, by target group, November 2011
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