Table of Contents
Asia-Pacific Retailing – Overview
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- Report introduction and background
- Report structure
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- Figure 1: Standard internet codes for countries in the Asia-Pacific region
- Currency exchange rates
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- Figure 2: Asia-Pacific currencies against the US$, 2007-11
- Figure 3: Asia-Pacific currencies against the €, 2007-11
- Summary
- Developed and developing
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- Figure 4: Asia-Pacific region: Market attractiveness, 2011
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- Figure 5: Asia-Pacific region: Market attractiveness, 2011
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- Figure 6: Asia-Pacific region: Market attractiveness, 2011
- Battling inflation
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- Figure 7: Asia-Pacific region: Market attractiveness, 2011
- Economic recovery
- Population
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- Figure 8: Europe, North America and Asia-Pacific region: Population, 2011
- Figure 9: Asia-Pacific region: Population, by country, 2007-11
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- Figure 10: Asia-Pacific: Regional population, by country, 2011
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- Figure 11: Asia-Pacific: Population growth rates, 2007-11
- GDP
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- Figure 12: Asia-Pacific region: GDP at current prices, by country, 2007-11
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- Figure 13: Asia-Pacific region: GDP growth in local currencies, 2007-11
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- Figure 14: Asia-Pacific region: GDP at constant prices growth in local currencies, 2007-11
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- Figure 15: Asia-Pacific region: GDP growth forecast, 2012
- GDP per capita
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- Figure 16: Asia-Pacific region: GDP per capita, 2007-11
- Figure 17: Asia-Pacific region: GDP per capita, 2007-11
- Retail sales
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- Figure 18: Asia-Pacific region: Retail sales, by country, 2011
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- Figure 19: Asia-Pacific region: Retail sales per capita, by country, 2011
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- Figure 20: Asia-Pacific region: Retail sales growth (in local currency), 2007-11
- Leading retailers
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- Figure 21: Asia-Pacific region: Leading retailers, 2010/11 and 2011/12
Australia
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- Key facts
- The Australian retail scene
- Economic development
- Minority government
- Retail growth stalls
- Strong domestic operators
- Australia in figures
- Population
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- Figure 22: Australia: Population trends, 2001-11
- Figure 23: Australia: Population growth rates, 2011/12
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- Figure 24: Australia: Population by major age group, 2011
- Economy
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- Figure 25: Australia: GDP, 2002-11
- Figure 26: Australia: Consumer expenditure, 2002-11
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- Figure 27: Australia: breakdown of household consumption expenditure, 2006/07-2010/11
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- Figure 28: Australia: Inflation, 2006-11
- The Australian retail sector
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- Figure 29: Australia: Retail sales, 2006/07-2010/11
- Figure 30: Australia: Identified leading retailers, 2010/11 and 2011/12
China
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- Key facts
- The Chinese retail scene
- Human rights issues
- Reaping the rewards
- Problems remain
- Rise of modern retail
- Foreign retailers invest
- China in figures
- Population
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- Figure 31: China: Population trends, 2001-10
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- Figure 32: China: Population key statistics, 1953-2010
- Economy
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- Figure 33: China: Gross domestic product, 2001-11
- Figure 34: China: Household consumer expenditure, 2001-10
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- Figure 35: China: Breakdown of household consumer expenditure by category and place of residence, 2006-10
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- Figure 36: China: Inflation, 2002-11
- The Chinese retail sector
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- Figure 37: China: Retail sales, 2005-11
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- Figure 38: China: Retail sales, by type of outlet, 2010
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- Figure 39: China: Retail data by region, 2009
- Figure 40: China: Retail outlets and employees, 2009 and 2010
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- Figure 41: China: Retail outlets, by format, 2009
- Figure 42: China: Top 100 retail chains, 2011
- High food investment
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- Figure 43: China: Leading food retailers, 2011
- High disposable incomes increase discretionary spend
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- Figure 44: China: Leading electrical specialists, 2011
- Figure 45: China: Leading department store operators, 2011
- Foreign players increasing
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- Figure 46: China: Leading foreign retailers, 2011
Hong Kong
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- Key facts
- The Hong Kong retail scene
- A service based economy
- China aiding recovery from the downturn
- Retail market leaders looking for growth abroad
- A receptive climate for foreign investment, but rents are very high
- Hong Kong in figures
- Population
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- Figure 47: Hong Kong: Population by gender, 2007-11
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- Figure 48: Hong Kong: Population by age and gender, 2011
- Figure 49: Hong Kong: Household statistics, 2006-11
- Economy
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- Figure 50: Hong Kong: Gross domestic product, 2001-11
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- Figure 51: Hong Kong: Private consumption expenditure, 2001-11
- Figure 52: Hong Kong: Breakdown of household monthly expenditure, 2009/10
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- Figure 53: Hong Kong: Consumer prices, 2002-11
- The Hong Kong retail sector
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- Figure 54: Hong Kong: Retail sales (excl sales tax), 2007-11
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- Figure 55: Hong Kong: Retail sales by sector (excl sales tax), 2010-11
- Figure 56: Hong Kong: Retail establishments and employment, 2007-11
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- Figure 57: Retail establishments (outlets) by sector, 2007-11
- Figure 58: Hong Kong: Identified leading retailers, 2010-11
India
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- Key facts
- The Indian retail scene
- World’s largest democracy
- Economic reform
- Census 2011
- Regional limitations
- Economy beginning to slow
- Half-hearted liberalisation
- Organising retail
- India in figures
- Population
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- Figure 59: India: Population by gender, 2011
- Figure 60: India: Estimated population, 2006-11
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- Figure 61: India: Population projections by age group, 2006, 2011 and 2016
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- Figure 62: India: Projected population by region, 2008-10; and provisional census population, by region, 2011
- Economy
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- Figure 63: India: Gross domestic product, 2004/05-2010/11
- Figure 64: India: Consumer price index, 2007-11
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- Figure 65: India: Consumer expenditure, 2000/01-2010/11
- Figure 66: India: Consumer expenditure by category (inc sales tax), 2006/07-2009/10
- The Indian retail sector
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- Figure 67: India: Estimated retail sales, 2007-11
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- Figure 68: India: Leading identified retailers, 2010/11-2011/12
Indonesia
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- Key facts
- The Indonesian retail scene
- Politics
- A large and rapidly growing sector
- Strong growth forecast
- Exciting retail opportunities
- Foreign players keen to benefit
- Domestic players have ambitions too
- Protecting domestic operators
- Indonesia in figures
- Population
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- Figure 69: Indonesia: Population, 2006-10
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- Figure 70: Indonesia: Population, by gender, 2001-11
- Figure 71: Indonesia: Population, by age and gender, 2010
- Economy
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- Figure 72: Indonesia: Gross domestic product, 2002-11
- Figure 73: Indonesia: Inflation, 2002-11
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- Figure 74: Indonesia: Consumer expenditure, 2001-10
- The Indonesian retail market
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- Figure 75: Indonesia: Estimated retail sales, 2007-11
- Figure 76: Indonesia: Identified leading retailers, 2010/11 and 2011/12
Japan
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- Key facts
- The Japanese retail scene
- The end of the economic miracle
- A stuttering giant
- Loss of status
- Underperforming retail sector
- Foreign entrants
- Japan in figures
- Population
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- Figure 77: Japan: Estimated population, by gender, 2005-12
- Figure 78: Japan: Estimated population, by gender and age, 2011
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- Figure 79: Japan: Summary estimated population, by age, 2011
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- Figure 80: Japan: Population, by prefecture, 2011
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- Figure 81: Japan: Households by household size, 1990, 1995, 2000, 2005 and 2010
- Economy
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- Figure 82: Japan: GDP at current and constant prices, 2002-11
- Figure 83: Japan: Inflation, 2007-11
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- Figure 84: Japan: Household consumer expenditure, 2002-11
- Figure 85: Japan: Household consumer expenditure, detailed breakdown, 2005-09
- The Japanese retail sector
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- Figure 86: Japan: Retail sales by major category, 2007-11
- Figure 87: Japan: Retail sales by department stores and supermarkets, 2007-11
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- Figure 88: Japan: Identified leading retailers, 2010/11 and 2011/12
Malaysia
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- Key facts
- The Malaysian retail scene
- Economic development
- FDI facing new challenges
- Economic prospects
- Subsidies retained for now
- Popular appeal – with suppression of dissent
- Malaysia in figures
- Population
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- Figure 89: Malaysia: Estimated population by gender, 2001-12
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- Figure 90: Malaysia: Total official population, 2007-11
- Figure 91: Malaysia: Population by age group and gender, 2010
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- Figure 92: Malaysia: Population by age group, 2007-10
- Economy
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- Figure 93: Malaysia: Gross domestic product, 2001-11
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- Figure 94: Malaysia: Consumer expenditure, 2001-11
- Figure 95: Malaysia: Inflation, 2007-11
- The Malaysian retail sector
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- Figure 96: Malaysia: Retail sales, 2007-11
- Figure 97: Malaysia: Breakdown of retail sales, 2008-11
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- Figure 98: Malaysia: Retail employment, 2008-11
- Figure 99: Malaysia: Identified leading retailers, 2010/11-2011/12
New Zealand
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- Key facts
- The New Zealand retail scene
- Retail mainly domestic but Australian interests growing
- Retail environment remains challenging
- Recent M&A activity
- The earthquakes
- New Zealand in figures
- Population
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- Figure 100: New Zealand: Population trends, 2007-11
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- Figure 101: New Zealand: Population by age group and gender, 2011
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- Figure 102: New Zealand: Population by major regions, 2006-11
- Economy
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- Figure 103: New Zealand: Gross domestic product, 2001-12
- Figure 104: New Zealand: Consumer expenditure, 2001-12
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- Figure 105: New Zealand: Detailed breakdown of consumer expenditure, 2007-11
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- Figure 106: New Zealand: Inflation, 2006-11
- The New Zealand retail sector
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- Figure 107: New Zealand: Retail sales, 2006/07-2011/12
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- Figure 108: New Zealand: Retail sales by category, 2006/07-2010/11
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- Figure 109: New Zealand: Retail enterprises by sector, 2006/07-2010/11
- Figure 110: Retail outlets by sector, 2006/07-2010/11
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- Figure 111: New Zealand: Retail employment by sector, 2006/07-2010/11
- Figure 112: New Zealand: Detailed Retail Statistics by sector, 2010/11
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- Figure 113: New Zealand: Identified leading retailers, 2009/10 and 2010/11
Pakistan
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- Key facts
- The Pakistani retail scene
- Rapid growth
- Modern day
- National problems
- Fragmented, underdeveloped – but growing fast
- Lacking foreign investment in retail
- UK leads investment
- Moving into India
- Pakistan in figures
- Population
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- Figure 114: Pakistan: Population at mid-year by gender, 2007-11
- Figure 115: Pakistan: Population, by gender and age, 2011
- Economy
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- Figure 116: Pakistan: GDP at current and constant prices, 2005/06-2011/12
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- Figure 117: Pakistan: Inflation, 2006/07-2010/11
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- Figure 118: Pakistan: Private consumer expenditure, 2005/06-2011/12
- The Pakistani retail sector
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- Figure 119: Pakistan: Retail and wholesale sales, 2007/08-2011/12
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- Figure 120: Pakistan: Identified major retailers, 2010/11-2011/12
The Philippines
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- Key facts
- The Philippines retail scene
- Independence in 1946
- Political and economic instability
- Reforms launched
- 2000 Retail Trade Liberalisation Act
- Remittances boost spending
- Resilient economy
- Traditional retail fading
- The Philippines in figures
- Population
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- Figure 121: Philippines: Population projections, 2007-12
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- Figure 122: Philippines: Projected population, by age and gender, 2010
- Economy
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- Figure 123: Philippines: Gross domestic product, 2001-11
- Figure 124: Philippines: Households’ consumption expenditure, 2001-11
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- Figure 125: Philippines: Consumer prices inflation, 2007-11
- Figure 126: Philippines: Consumer prices inflation, selected categories, 2010-11
- The Philippines retail sector
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- Figure 127: Philippines: Retail sales, 2007-11
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- Figure 128: Philippines: Breakdown of retail data, 2009
- Figure 129: Philippines: Leading identified retailers, 2010/11-2011/12
Singapore
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- Key facts
- The Singaporean retail scene
- An affluent market
- Strong economic growth – for now
- Productivity efforts
- Sector trends
- Singapore in figures
- Population
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- Figure 130: Singapore: Population by gender, 2001-11
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- Figure 131: Singapore: Population of Singapore residents, by age and gender, 2011
- Economy
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- Figure 132: Singapore: Gross domestic product, 2001-11
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- Figure 133: Singapore: Consumer spending, 2003-11
- Figure 134: Singapore: Consumer expenditure breakdown, current prices, 2007-11
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- Figure 135: Singapore: Consumer prices inflation, 2007-11
- The Singaporean retail sector
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- Figure 136: Singapore: Operating receipts in retailing, 2007-11
- Figure 137: Singapore: Operating receipts by major retail sector, 2008-10
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- Figure 138: Singapore: Operating receipts by retail sector, 2010
- Figure 139: Singapore: Retail sales indices: Annual % growth, 2007-11
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- Figure 140: Singapore: Number of establishments and number employed in retailing, 2010
- Figure 141: Singapore: Identified leading retailers, 2010/11-2011/12
South Korea
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- Key facts
- The South Korean retail scene
- New beginnings?
- Economic transformation
- Online leadership
- M&As, IPOs, and auctions
- Convenience store sector
- Korea important for Tesco
- Small traders win battles
- South Korea in figures
- Population
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- Figure 142: South Korea: Population trends, 2000, 2005 and 2010
- Figure 143: South Korea: Population projections, 2007-12
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- Figure 144: South Korea: Population projection, by age group, 2007-12
- Economy
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- Figure 145: South Korea: Gross domestic product, 2001-11
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- Figure 146: South Korea: Private consumption expenditure, current and constant prices, 2001-11
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- Figure 147: South Korea: Households’ consumption expenditure by category, 2009-11
- Figure 148: South Korea: Consumer prices inflation, 2007-11
- The South Korean retail sector
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- Figure 149: South Korea: Retail sales by store type, 2007-11
- Figure 150: South Korea: Retail sales by product category, 2007-11
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- Figure 151: South Korea: Identified leading retailers, 2010/11-2011/12
Sri Lanka
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- Key facts
- The Sri Lankan retail scene
- Freeing the economy
- Years of uncertainty
- Post-war planning
- Developing service sectors
- Retail characteristics
- Sri Lanka in figures
- Population
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- Figure 152: Sri Lanka: Population, 2007-11
- Figure 153: Sri Lanka: Population, by gender and age, 2011
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- Figure 154: Sri Lanka: Population by district, 2010
- Economy
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- Figure 155: Sri Lanka: GDP at current and constant prices, 2002-11
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- Figure 156: Sri Lanka: Inflation, 2007-11
- Figure 157: Sri Lanka: Consumer expenditure, 2002-11
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- Figure 158: Sri Lanka: Breakdown of average annual household consumer expenditure by major category, 2006/07 and 2009/10
- The Sri Lankan retail sector
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- Figure 159: Sri Lanka: Retail and wholesale sales, 2007-11
- Figure 160: Sri Lanka: Identified leading retailers, 2010/11-2011/12
Taiwan
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- Key facts
- The Taiwanese retail scene
- Taiwan breaks away from China
- Export-driven economy in recovery
- Talking to China
- Eased visit restrictions
- Opportunities for Western specialists
- Taiwan in figures
- Population
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- Figure 161: Taiwan: Population by gender, 2001-11
- Figure 162: Taiwan: Population, by age group and gender, 2010
- Economy
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- Figure 163: Taiwan: Gross domestic product, 2001-11
- Figure 164: Taiwan: Consumer expenditure, 2001-11
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- Figure 165: Taiwan: Private final consumption expenditure, 2007-10
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- Figure 166: Taiwan: Inflation, 2007-11
- Figure 167: Taiwan: Inflation breakdown, 2011
- The Taiwanese retail sector
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- Figure 168: Taiwan: Retail sales, 2007-11
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- Figure 169: Taiwan: Retail sales by sector, 2007-11
- Figure 170: Taiwan: Identified leading retailers, 2010/11-2011/12
Thailand
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- Key facts
- The Thai retail scene
- Elections offer prospect of increased stability
- After the flood
- Modernisation and FDI
- Regulation back on the table
- Thailand in figures
- Population
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- Figure 171: Thailand: Population, 2007-11
- Figure 172: Thailand: Non-foreign population, by age band and gender, 2011
- Economy
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- Figure 173: Thailand: Gross domestic product, 2001-11
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- Figure 174: Thailand: Consumer expenditure, 2001-11
- Figure 175: Thailand: Detailed breakdown of private consumer expenditure, 2007-11
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- Figure 176: Thailand: Inflation, 2007-11
- The Thai retail sector
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- Figure 177: Thailand: Retail sales, 2007-11
- Figure 178: Thailand: Breakdown of retail sales, 2007-10
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- Figure 179: Thailand: Identified leading retailers, 2010/11-2011/12
Vietnam
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- Key facts
- The Vietnamese retail scene
- Post war recovery
- Continued development
- Recent past
- FDI heightens competition
- Vietnam in figures
- Population
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- Figure 180: Vietnam: Population by gender, 2007-11
- Figure 181: Vietnam: Population, by gender and age, 2011
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- Figure 182: Vietnam: Population by major region, 2007-10
- Economy
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- Figure 183: Vietnam: GDP at current and constant prices, 2001-11
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- Figure 184: Vietnam: Inflation, 2007-11
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- Figure 185: Vietnam: Private consumer expenditure, 2001-11
- The Vietnamese retail sector
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- Figure 186: Vietnam: Retail sales, 2007-11
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- Figure 187: Vietnam: Distribution of retail sales by province/district, 2010
- Figure 188: Vietnam: Identified major retailers, 2010/11-2011/12
Aeon
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- Recent history
- Financial performance
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- Figure 189: Aeon: Group financial performance, 2006/07-2010/11
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- Figure 190: Aeon: Group financial performance, 2010/11-2011/12
- Store portfolio
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- Figure 191: Aeon: Outlet data, 2006/07-2011/12
- Retail offering
- e-commerce and home shopping
Bailian Group
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- Recent history
- Financial performance
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- Figure 192: Bailian Group: Group financial performance, 2007-11
- Store portfolio
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- Figure 193: Bailian Group: Outlet data, 2007-11
- Retail offering
- e-commerce and home shopping
Dairy Farm International Holdings Ltd
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- Recent history
- Financial performance
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- Figure 194: Dairy Farm: Estimated % contribution to retail turnover, by territory, 2011
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- Figure 195: Dairy Farm: Estimated sales for major territories, 2009-11
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- Figure 196: Dairy Farm: Sales by region, 2007-11
- Figure 197: Dairy Farm: % contribution to retail turnover, by retail format, 2010 & 2011
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- Figure 198: Dairy Farm: Turnover by retail format, 2007-11
- Store portfolio
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- Figure 199: Dairy Farm: Retail outlets by territory, 2007-11
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- Figure 200: Dairy Farm: Outlets by operation, fascia & territory, 2007-11
- Retail offering
- e-commerce and home shopping
Dashang Group
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- Recent history
- Financial performance
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- Figure 201: Dashang Group: Group financial performance, 2007-11
- Store portfolio
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- Figure 202: Dashang Group: Outlet data, 2007-11
- Retail offering
- e-commerce and home shopping
FamilyMart
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- Recent history
- Financial performance
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- Figure 203: FamilyMart: Group financial performance, 2007/08-2011/12
- Store portfolio
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- Figure 204: FamilyMart: Outlet data, 2007/08-2011/12
- Retail offering
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- Figure 205: FamilyMart, sales mix – Japanese stores, 2009/10-2011/12
- e-commerce and home shopping
Gome Electrical Appliances Holding Ltd
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- Recent history
- Financial performance
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- Figure 206: Gome: Financial data, 2007-11
- Figure 207: Gome: Retail sales by product category, 2010 and 2011
- Store portfolio
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- Figure 208: Gome: Outlet data, 2007-11
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- Figure 209: Gome: Distribution of stores by region, 2010 and 2011
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- Figure 210: Gome: Outlet breakdown by fascia, format and type of market, 2011 (2010 figures in brackets)
- Retail offering
- e-commerce and home shopping
Isetan-Mitsukoshi Holdings
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- Recent history
- Financial performance
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- Figure 211: Isetan-Mituskoshi: Group financial performance, 2007/08-2011/12
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- Figure 212: Isetan-Mitsukoshi: Department store sales by country, 2008/09-2010/11
- Store portfolio
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- Figure 213: Isetan-Mituskoshi: Department store numbers by country, 2010-11
- Retail offering
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- Figure 214: Isetan-Mitsukoshi: Sales by product category, 2010/11
- e-commerce
J.Front Retailing
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- Recent history
- Financial performance
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- Figure 215: J.Front Retail: Financial performance, 2007/08-2011/12
- Store portfolio
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- Figure 216: J.Front Retail: Department store portfolio, 2012
- Retail offering
- e-commerce
Lawson
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- Recent history
- Financial performance
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- Figure 217: Lawson: Financial data, 2007/08-2011/12
- Store portfolio
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- Figure 218: Lawson: Outlet data: 2007/08-2011/12
- Retail offering
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- Figure 219: Lawson: Major fascias, 2012
- e-commerce and home shopping
Lotte Shopping/Korea Seven
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- Recent history
- Financial performance
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- Figure 220: Lotte Shopping: Group financial performance, 2007-11
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- Figure 221: Lotte Shopping: Breakdown of retail revenues by type of operation, 2010 and 2011
- Figure 222: Lotte Shopping: Retail operations financial performance, 2007-11
- Store portfolio
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- Figure 223: Lotte Shopping: Outlet data, 2007-11
- Retail offering
- e-commerce and home shopping
RT Mart/Auchan
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- Recent history
- Financial performance
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- Figure 224: Sun Art Retail Group, China: Financial performance, 2008-11
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- Figure 225: RT Mart, Taiwan: Estimated financial performance, 2008-11
- Store portfolio
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- Figure 226: RT Mart/Auchan: Outlet data, 2007-11
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- Figure 227: RT Mart/Auchan: Distribution of Chinese stores by region, 2010
- Retail offering
- e-commerce
Seven & I Holdings Co. Ltd
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- Recent history
- Financial performance
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- Figure 228: Seven & I Holdings: Financial performance by division, 2007/08-2011/12
- Store portfolio
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- Figure 229: Seven & I Holdings: Japanese store network, 2007/08-2011/12
- Retail offering
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- Figure 230: Seven & I Holdings: Retail offering 2012
- e-commerce and home shopping
Suning Appliance Co Ltd
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- Recent history
- Financial performance
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- Figure 231: Suning: Financial data, 2007-11
- Store portfolio
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- Figure 232: Suning Corp: Outlet data, 2007-11
- Retail offering
- e-commerce and home shopping
Tesco
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- Recent history
- Financial performance
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- Figure 233: Tesco: Asian sales data breakdown by country, 2007/08-2011/12
- Store portfolio
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- Figure 234: Tesco: Asian outlet data, 2007/08-2011/12
- Retail offering
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- Figure 235: Tesco: Major Asia Pacific retail fascias, 2012
- e-commerce and home shopping
The Daiei
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- History
- Financial performance
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- Figure 236: The Daiei: Group financial performance, 2007/08-2011/12
- Store portfolio
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- Figure 237: The Daiei: Outlet data, 2006/07-2010/11
- Retail offering
- e-commerce and home shopping
Uny
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- History
- Financial performance
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- Figure 238: Uny: Group financial performance, 2007/08-2011/12
- Segment performance
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- Figure 239: Uny: Net retail sales by business segment, 2007/08-2010/11
- Store portfolio
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- Figure 240: Uny: Outlet data, years to February, 2007-11
- Retail offering
- Sales mix
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- Figure 241: Uny: Sales mix, years to February, 2009-11
- Figure 242: Uny: Detailed sales mix, year to February 2011
- e-commerce and home shopping
Wal-Mart
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- Recent history
- Financial performance
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- Figure 243: Wal-Mart China: Financial data, 2007-11
- Figure 244: Seiyu: Financial data, 2007-11
- Store portfolio
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- Figure 245: Wal-Mart China: Outlet data: 2006/07-2010/11
- Figure 246: Seiyu: Outlet data: 2007-11
- Retail offering
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- Figure 247: Wal-Mart Asia: Major fascias 2012
- e-commerce and home shopping
Wesfarmers
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- Recent history
- Financial performance
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- Figure 248: Wesfarmers: Sales data breakdown by retail division, 2007/08-2010/11
- Store portfolio
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- Figure 249: Wesfarmers: Outlet data: 2008/09-2011/12
- Retail offering
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- Figure 250: Wesfarmers: Main retail chains, 2011
- e-commerce and home shopping
Woolworths Australia
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- Recent history
- Financial performance
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- Figure 251: Woolworths Australia: Financial data, 2006/07-2010/11
- Store portfolio
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- Figure 252: Woolworths Australia: Outlet data: 2007/08-2011/12
- Retail offering
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- Figure 253: Woolworths Australia: Main retail chains, 2012
- e-commerce and home shopping
Yamada Denki
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- History
- Financial performance
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- Figure 254: Yamada Denki: Group financial performance, 2007/08-2011/12
- Store portfolio
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- Figure 255: Yamada Denki: Outlet data, 2007/08-2011/12
- Retail offering
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- Figure 256: Yamada Denki: Sales by product category, 2010/11
- e-commerce and home shopping
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