Airports are increasingly becoming an experience for travellers, with leisure, retail and catering facilities an integral part of the travel offer.

Airport operators must provide a range of goods and services that will appeal to a broad range of people.

How many people are passing through the terminals and how much of their disposable income are they willing to spend there?

This report provides an in-depth overview of the pertinent issues surrounding airport operations. Over the last decade, there has been an emergence of new private airport operators which are gradually acquiring a larger stake in the global airport operation market. Airports looks at issues and trends surrounding airport management as they relate to the airport visitor, including terminal management and passenger services. Use of the Internet as a promotional medium and interactive source, is becoming popular for all UK airports, with customers able to find out useful information before they visit. This is likely to continue, but to what extent? Are all types of consumers catered for at UK airports? Looking at how many people pass through the terminals and how much of their disposable income they are willing to spend there, Airports analyses the issues that impact on the airport consumer.

Airports are increasingly becoming an experience for travellers, with leisure, retail and catering facilities an integral part of the travel offer.

Airport operators must provide a range of goods and services that will appeal to a broad range of people.

How many people are passing through the terminals and how much of their disposable income are they willing to spend there?

This report provides an in-depth overview of the pertinent issues surrounding airport operations. Over the last decade, there has been an emergence of new private airport operators which are gradually acquiring a larger stake in the global airport operation market. Airports looks at issues and trends surrounding airport management as they relate to the airport visitor, including terminal management and passenger services. Use of the Internet as a promotional medium and interactive source, is becoming popular for all UK airports, with customers able to find out useful information before they visit. This is likely to continue, but to what extent? Are all types of consumers catered for at UK airports? Looking at how many people pass through the terminals and how much of their disposable income they are willing to spend there, Airports analyses the issues that impact on the airport consumer.

Other Mintel reports of relevance include:

- Airport Retailing, Retail Intelligence, January 2000

- Airport Catering, Leisure Intelligence, December 1999

- Duty Free - Abolition and Beyond, Leisure Intelligence, October 1999

- Onboard Catering, Leisure Intelligence, June 1999

- No frills/Low-cost Airlines, Leisure Intelligence, February 1999

- Leisure Vending, Leisure Intelligence, January 1999

- Schedule Airlines, Leisure Intelligence, September 1998

- Charter Airlines, Leisure Intelligence, August 1998

- In-flight Services, Leisure Intelligence, April 1998.

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