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Office Supplies - US - February 2006
Table of Contents

Introduction and Abbreviations

Executive Summary

A strong, steady market aided by social and economic trends

Sales growth coming from all three segments

A very fragmented market underscores opportunity and risk for all

Staples and Office Depot build brand awareness and customer loyalty

Consumers show little preference when selecting an office retailer

Commoditization and competition will force big-box retailers to attempt to identify new avenues of revenue and differentiation

Steady real growth expected

Market Drivers

Sales primarily track real GDP growth

Moore’s Law and the technological treadmill

Increased market penetration of the personal computer drives sales

Small businesses are a steady growth market

Ethnicity and immigration play a role in the number of small businesses

Home-based offices

Telecommuting trends

Paper consumption and related consumables

Market Size and Trends

Market size

Market trends

Market Segmentation

Overall

Office accessories

Office technology

Office furniture

Supply Structure/Retail Distribution

Overview of companies and brands

Alternate view of the distribution channel

Office supply stores

Staples

Office Depot

OfficeMax

Warehouse Clubs

BJ’s Wholesale

Costco

SAM’S CLUB

Mass merchandisers

Wal-Mart

Target

Supermarkets

Drug stores

Internet-based office merchandise retailers

BuyOnlineNow.com

DiscountOfficeSupplies.com

eOfficeDirect.com

Contract specialists

Specialty retailers

Advertising and Promotion

Staples embraces a broad strategy

Office Depot launches major initiatives

OfficeMax goes local

The Consumer

Introduction

Description of section

Types of product purchases

Where respondents bought their product

Reasons for office supply purchases

Summary

Future and Forecast

Future trends

Fighting commoditization

More about channel competition

Single sourcing might help big-box office suppliers

Independents strike back

Broadening service lines to increase revenue and differentiation

Appealing to minorities and women

More private label goods

Market forecast

Office supplies

Office accessories

Office technology

Office furniture

Forecast Factors

Appendix: Trade Associations