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Onboard Catering - UK - May 2007
Table of Contents

Issues in the Market

Insights and Opportunities

The green effect

Healthy all the way

Price problems

Fast Forward Trends

Trend 1: Duvet Dining

What it is
Observations
What next?

Trend 2: Chips with Everything

What it is
Observations
What next?

Trend 3: Oliver’s Army – Celebs and Social Engineering

What it is
Observations
What next?

What is Fast Forward Trends from Mintel Inspire?

Market in Brief

A flighty market

Premium offerings for some

No-frills knock ferries

Upward track

To refuel or enjoy?

Foodie fest…

…and a snacking nation

Internal Market Environment

Key points

Travel trends

Air budget travel boom – snack vs meal

Ferry future

Rail rising – Eurostar shining

Working relations

Logistical limits

Broader Market Environment

Key points

Consumer confidence

Growth of 45-54-year-olds to boost premium products

Affluent opportunity

Food age

Eating out on the up

Snack attack…

...and premium produce

Home and away

Playing the green card

Commuter catering

Competitive Context

Key points

Terminal treats

Strengths and Weaknesses in the Market

Strengths

Weaknesses

Who’s Innovating?

Food for thought

Cultivating celebrity status

Grab-and-go

Personalisation

Healthy eating

Copy-cat no-frills service

Market Size and Forecast

Key points

Mintel foresight

Factors incorporated in the forecast

Segment Performance

Key points

In-flight catering market

Onboard ferry catering

Onboard rail catering

Companies and Products

Key points

Alpha Airports Group

Background
New Developments
Financial results

Gate Gourmet

Background
New developments
Financial results

LSG Sky Chefs

Background
New developments
Financial results

Onboard Ferry Catering

Brittany Ferries

Background
New developments

P&O Ferries

Background
New developments

SeaFrance

Background
New developments

Stena Line

Background
New developments

Onboard Rail Catering

Rail Gourmet

Onboard Catering – Who, When, Where and Why?

Key points

Consumers who have eaten on board

Popular plane, favourable ferry

To eat or not to eat?

Duration of journey determines attitudes

Plane Travel

Key points

Cost and quality – key issues

Wealthy flyers

Experience or refuel?

Expense and quality – major inhibitors

Consumers willing to pay for experience

Cost-conscious independent travellers

Long trip not just long-haul affects the importance of catering as part of the experience

Ferry Travel

Key points

Passing time

Affluent third agers boost demand

Added value

Length of holiday is significant

Train Travel

Key points

To eat or not to eat?

Young guns and broadsheet readers

Refuel not experience

Airline Onboard Catering Targeting Opportunities

Key points

Waste Not Want Not (24% of respondents or 12.04 million adults aged 15+)

Experience Seekers (14% of respondents or 7.02 million adults aged 15+)

Food Packers (16% of respondents or 8.03 million adults aged 15+)

Non-flyers (46% of respondents or 23.08 million adults aged 15+)

Are airlines too focused on their bottom line to change?

Airline onboard catering targeting opportunities – detailed demographics

Ferry Onboard Catering Targeting Opportunities

Key points

Quality and Price Seekers (37% of respondents or 18.56 million adults aged 15+)

Satisfied Diners (15% of respondents or 7.52 million adults aged 15+)

Non-sailors (48% of respondents or 24.08 million adults aged 15+)

Perceived value for money an issue

Ferry onboard catering targeting opportunities – detailed demographics

Train Onboard Catering Targeting Opportunities

Key points

Unsatisfied Diners (14% of respondents or 7.02 million adults aged 15+)

Food Packers (10% of respondents or 5.02 million adults aged 15+)

Non-eaters (6% of respondents or 3.01 million adults aged 15+)

Non-train travellers (70% of respondents or 35.12 million adults aged 15+)

Expensive fare

Train onboard catering targeting opportunities – detailed demographics