The financial services authorities in Ireland have responded to concerns regarding a lack of transparency in overdraft charges and account switching by altering the banking codes in both NI and RoI, and in turn heightening customer protection.

Advances in technology are bringing the Irish current accounts market further into the 21st Century, and account management is now even easier and more accessible through the development of mobile phone banking. Meanwhile, current account providers are diversifying their product offerings and have intensified their customer acquisition tactics.

The financial services authorities in Ireland have responded to concerns regarding a lack of transparency in overdraft charges and account switching by altering the banking codes in both NI and RoI, and in turn heightening customer protection.

Advances in technology are bringing the Irish current accounts market further into the 21st Century, and account management is now even easier and more accessible through the development of mobile phone banking. Meanwhile, current account providers are diversifying their product offerings and have intensified their customer acquisition tactics.

Key report themes

To what extent have changes in the Banking Code and Consumer Protection Code impacted on the activity in the current accounts market?

What role does new technology play in the current accounts market?

What are the current and potential effects of the credit crunch on the current accounts market?

What are financial services providers in Ireland doing to increase current account ownership?

What are the important factors for consumers when choosing a current account provider?