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International Hotel Industry - June 2013

INTRODUCTION
 KEY FINDINGS
DATA SOURCES
Abbreviations
ISSUES IN THE MARKET
Chain expansion in emerging markets
Who’s innovating?
Financing hotels
Distribution
Frequent-guest schemes
GLOBAL SUMMARY
 DEMOGRAPHIC TRENDS
Figure 1: Worldwide population distribution by age cohort, 2011
Figure 2: Worldwide population distribution, by age cohort, 2050
 ECONOMY
Figure 3: World Economic Outlook (WEO) forecasts (% change unless noted otherwise), April 2013
 OUTLOOK FOR SPENDING ON TRAVEL AND TOURISM
Figure 4: Projected growth in spending* on travel & tourism worldwide, 2012-20
Top ten countries for incoming visitor receipts
Figure 5: Top 10 countries for incoming visitor receipts, 2012 and 2023
Top ten countries for domestic spending on travel and tourism
Figure 6: Top 10 countries for domestic spending on travel & tourism, 2012 and 2023
Top ten countries for spending on business travel and tourism
Figure 7: Top 10 countries for spending on business travel & tourism*, 2012 and 2023
Top ten countries for spending on leisure travel and tourism
Figure 8: Top 10 countries for spending on leisure travel & tourism*, 2012 and 2023
Top ten countries for spending on outbound travel and tourism
Figure 9: Top 10 countries for spending on outbound travel & tourism, 2010 and 2011
CHAIN EXPANSION IN EMERGING MARKETS
 AFRICA
Development pipeline
Chain hotel development in Africa
Figure 10: Summary of signed deals for hotel projects in Africa by region, 2011-13
Figure 11: African countries ranked by pipeline of rooms, 2013
Chain development
2013 chain hotel development in Africa
Figure 12: Top 10 chains ranked by number of hotels & rooms under development in Africa, 2013
Figure 13: Top 10 brands ranked by number of rooms under development in Africa, 2013
 ASIA
Figure 14: Asia-Pacific hotel construction pipeline, end 2012
Figure 15: Asia-Pacific hotel construction pipeline by chain scale, end 2012
Figure 16: Hotel openings in the Asia-Pacific region, 2010-14
Asia Pacific
Figure 17: Asia-Pacific hotel construction pipeline by major country/region, Q2/2012
China
Pipeline
Figure 18: China hotel construction pipeline, Q2/2012
Construction
Chain development
Figure 19: IHG’s Greater China portfolio & pipeline by brand at 31 December 2012
Figure 20: Hotel groups with at least 10 properties operating in China, 2013
India
Pipeline
Figure 21: India hotel construction pipeline, Q2/2012
Figure 22: Proposed branded hotel rooms across major cities, 2012/13-2016/17
Chain development
Indonesia
Chain development
Figure 23: Top 10 hotel groups in Indonesia, 2012
 EMEA
Figure 24: The EMEA pipeline, year-end 2012
Figure 25: Construction pipeline by chain scale, year-end 2012
Figure 25: Forecast for new hotel openings in EMEA, year-end 2012
 EUROPE
Figure 26: Top countries in Europe by projects, year-end 2012
Chain development
Russia
Chain development
Figure 27: Carlson Rezidor’s Russian hotel development pipeline, 2013
Figure 28: Hilton’s Russian pipeline by brand & city, 2013
 LATIN AMERICA
Figure 29: Latin American hotel construction pipeline, end 2012
Figure 30: Latin American hotel construction pipeline by chain scale, end 2012
Figure 31: Latin American hotel construction pipeline by major country/region, Q4/2012
Chain development
Brazil
Figure 32: Pipeline in the 12 Brazilian cities hosting the FIFA World Cup in 2014
Chain development
Figure 33: Leading hotel chains in Brazil, 2009-11
 MIDDLE EAST
Chain development
WHO’S INNOVATING?
 ‘HOTELS WITHIN HOTELS’
Inside the MGM Grand
 LUXURY AS LIFESTYLE
 HOTEL BRANDS FOR CHINESE CUSTOMERS
IHG’s HUALUXE
Chinese groups
 THE AUTHENTIC INDIAN EXPERIENCE
FINANCING HOTELS
 BANK LENDING TERMS
 SIGNS OF IMPROVEMENT IN THE US
Syndication
Construction lending
 ECONOMY HOTELS OBTAIN FINANCING
DISTRIBUTION
Figure 34: Hotel bookings* by distribution channel, Q4/2012
Figure 35: Trend in GDS bookings, 1994-2012
Figure 36: ADR* per booking channel, 2010-12
 DIRECT VS INDIRECT INTERNET BOOKINGS
Figure 37: Cost of booking for chain and independent hotels by distribution channel, 2011
 OTAS
Figure 38: OTA hotel booking market shares, 2010-12
 METASEARCH
 OPAQUE CHANNEL
 MOBILE CHANNEL
Figure 39: US hotel bookings via the mobile channel, 2010-13
Figure 40: Sources of online traffic & hotel bookings by device category, January-November 2012
Mobile apps?
 MARKETING IN A SOLOMO WORLD
Location-based marketing
Booking optimisation for mobile devices
 SOCIAL MEDIA
FREQUENT-GUEST SCHEMES
Figure 41: Major hotel frequent-guest schemes (members >500,000), 2013
 LE CLUB ACCORHOTELS
 BEST WESTERN REWARDS
Figure 42: Best Western Rewards membership tiers and benefits, 2013
 CHOICE PRIVILEGES
Figure 43: Choice Privileges membership tiers and benefits, 2013
 CLUB CARLSON
Figure 44: Details of Club Carlson’s frequent-guest scheme, 2013
 HILTON HONORS
Figure 45: Details of the Hilton Honors frequent-guest scheme, 2013
 HYATT GOLD PASSPORT
 IHG’S PRIORITY CLUB
Figure 46: Details of the Priority Club frequent-guest scheme, 2013
 OMNI HOTELS SELECT GUEST
 SHANGRI-LA HOTELS & RESORTS GOLDEN CIRCLE
Figure 47: Golden Circle benefits, 2013
Figure 48: Jade level benefits, 2013
Figure 49: Diamond status benefits, 2013
 STARWOOD PREFERRED GUEST
 WYNDHAM REWARDS
Gold Status
Figure 50: Wyndham Rewards’ Gold Status, 2013
THE TEN BIGGEST CHAINS
Figure 51: Ten largest hotel groups worldwide ranked by branded rooms, 1 January 2012 & 1 January 2013
INTERCONTINENTAL HOTELS GROUP
SWOT analysis
Ownership
Figure 52: IHG share price, 2008-13
Revenues and profits
Figure 53: IHG results, 2008-12
 BRANDS
InterContinental Hotels & Resorts
Figure 54: InterContinental’s ADR and capacity by region, 2012
Crowne Plaza Hotels & Resorts
Figure 55: Crowne Plaza’s ADR & capacity by region, 2012
Holiday Inn
Figure 56: Holiday Inn’s ADR & capacity by region, 2012
Figure 57: IHG’s US timeshare portfolio, 2012
Staybridge Suites
Figure 58: Staybridge suites’ ADR & capacity by region, 2012
Candlewood Suites
Figure 59: Candlewood Suites’ ADR & capacity, 2012
Hotel Indigo
Figure 60: Hotel Indigo’s ADR & capacity by region, 2012
EVEN Hotels
HUALUXE Hotels & Resorts
 HOTEL PORTFOLIO
Figure 61: Hotel & room count at 31 December 2012
 PIPELINE
Figure 62: IHG’s pipeline at 31 December 2012
 GEOGRAPHICAL BREAKDOWN
The Americas
Europe
AMEA
Greater China
HILTON
SWOT analysis
Ownership
 REVENUES AND PROFITS
 BRANDS
Waldorf Astoria
Conrad
Hilton
DoubleTree
Embassy Suites
Hilton Garden Inn
Hampton
Homewood Suites
Home2 Suites
Hilton Grand Vacations
 HOTEL PORTFOLIO AND PIPELINE
Figure 63: Hilton’s hotel portfolio & pipeline, 2013
 GEOGRAPHICAL BREAKDOWN
Americas
Europe
Middle East & Africa
Asia Pacific
MARRIOTT
SWOT analysis
Ownership
Figure 64: Marriott share price, 2008-13
Revenues and profits
Figure 65: Marriott’s revenues and profits, 2009-12
Brands
Figure 66: Categorisation of Marriott brands, 2013
Marriott Hotels & Resorts
JW Marriott
Figure 67: Marriott Hotels & Resorts, Marriott Conference Centers & JW Marriott geographic distribution at year-end 2012
Renaissance Hotels
Figure 68: Renaissance Hotels geographic distribution at year-end 2012
Autograph Collection Hotels
Figure 69: Autograph Collection Hotels’ geographic distribution at year-end 2012
Gaylord Hotels
AC Hotels by Marriott
Courtyard
Figure 70: Courtyard Hotels’ geographic distribution at year-end 2012
Fairfield Inn & Suites
Figure 71: Fairfield Inn & Suites & Fairfield Inn’s geographic distribution at year-end 2012
Residence Inn
Figure 72: Residence Inn’s geographic distribution at year-end 2012
SpringHill Suites
TownePlace Suites
Marriott Executive Apartments
Ritz-Carlton
Figure 73: Ritz-Carlton’s* geographic distribution at year-end 2012
Bulgari Hotels & Resorts
EDITION
Moxy, Marriot’s new ‘cheap chic’ flag
An underserved market
 LICENSED TIMESHARE AND RESIDENCE BRANDS
 HOTEL PORTFOLIO
Figure 74: Marriott’s property portfolio at 31 December 2012
 PIPELINE
 GEOGRAPHICAL BREAKDOWN
Figure 75: Marriott’s hotel capacity by country, 31 December 2012
WYNDHAM
SWOT analysis
Ownership
Figure 76: Wyndham’s share price, 2008-13
 REVENUES AND PROFITS
Figure 77: Wyndham’s revenues and profits, 2011-12
 BRANDS
Days Inn
Super 8
Ramada
Howard Johnson
Travelodge
Wyndham Hotels and Resorts
Microtel Inn & Suites
Knights Inn
Baymont Inn & Suites
Wingate
TRYP
Hawthorn Suites
Dream Hotels
Night Hotels
Planet Hollywood
 HOTEL PORTFOLIO
Figure 78: Wyndham’s portfolio by chain scale, 31 December 2012
Figure 79: Wyndham’s hotel portfolio, 31 December 2012
 PIPELINE
Figure 80: : Wyndham pipeline, at 31 December 2011 & 2012
 GEOGRAPHICAL BREAKDOWN
Figure 81: Wyndham’s portfolio by country/region, 31 December 2012
CHOICE
SWOT analysis
Ownership
Figure 82: Choice’s share price, 2008-13
Revenues and profits
Figure 83: Revenue and profits, 2011-12
Brands
Figure 84: Franchise affiliation costs by Choice brand, 2013
Comfort Inn
Figure 85: Comfort Inn’s US portfolio, 2008-12
Comfort Suites
Figure 86: Comfort Suites’ US portfolio, 2008-12
Cambria Suites
Ascend Collection
Sleep Inn
Clarion
Quality
MainStay Suites
Suburban Extended Stay Hotel
Econo Lodge
Rodeway Inn
 HOTEL PORTFOLIO AND PIPELINE
Figure 87: Hotels & pipeline by brand, year-end 2012
Figure 88: Choice’s domestic US portfolio, 2008-12
 GEOGRAPHICAL BREAKDOWN
Figure 89: Summary of Choice’s international hotel portfolio, 2008-12
Scandinavia
Japan
Continental Europe
Ireland
UK
Canada
India
Australasia
Mexico
South America
Central America
Other international relationships
Choice brands by country outside the US
Figure 90: : Choice’s portfolio outside the US by country and brand, 2012
ACCOR
SWOT analysis
Ownership
Figure 91: Trend in Accor’s share price, 2008-12
Top management shake-up
 REVENUES AND PROFITS
Figure 92: Accor’s revenues & profits , 2011-12
 BRANDS
Figure 93: Accor’s portfolio by brand, 2013
Sofitel
Pullman
MGallery
Grand Mercure
Novotel
Suite Novotel
Mercure
Adagio Aparthotels
ibis
ibis Styles
ibis budget
hotelF1
 HOTEL PORTFOLIO AND PIPELINE
Figure 94: Accor’s brand portfolio by asset management structure, 31 December 2012
Figure 95: Accor’s hotel development pipeline, 31 December 2012
 GEOGRAPHICAL BREAKDOWN
Figure 96: Accor’s portfolio by brand & region, 2012
STARWOOD HOTELS AND RESORTS
SWOT analysis
Ownership
Figure 97: Trend in Starwood’s share price, 2008-13
Revenues and profits
Figure 98: Starwood’s revenues and profits, 2008-12
 BRANDS
St Regis
The Luxury Collection
W
Westin
Le Méridien
Sheraton
Four Points
Aloft
Element
 HOTEL PORTFOLIO
Figure 99: Starwood’s portfolio by asset management structure, 2012
Figure 100: Starwood’s hotel portfolio by brand, 2012
 GEOGRAPHICAL BREAKDOWN
Figure 101: Starwood’s hotel capacity by region, year-end 2012
 PIPELINE
Figure 102: Starwood’s portfolio by brand & region, year-end 2012
BEST WESTERN
SWOT analysis
Figure 103: Affiliation fee* (10-year cost) comparison between Best Western & hard-brand franchises, 2013
Figure 104: Brand annual fee comparison as a % of total 200-room hotel revenue, 2013
 OWNERSHIP
 REVENUES AND PROFITS
 BRANDS
 HOTEL PORTFOLIO, PIPELINE AND GEOGRAPHICAL BREAKDOWN
Figure 105: Best Western’s hotel portfolio by region, 2013
Best Western’s North American development pipeline
Extended stay being introduced
New hotel locations
New hotels in the Caribbean
HOME INNS
SWOT analysis
Figure 106: Chinese budget hotel market shares, June 2012
 OWNERSHIP
Figure 107: Home Inns’ principal shareholders, 2012
Figure 108: Trend in Home Inn’s share price, 2008-13
Integration of Motel 168
 REVENUES AND PROFITS
Figure 109: Home Inns revenues & profits, 2008-12
 BRANDS
Home Inns
Motel 168
 HOTEL PORTFOLIO AND PIPELINE
Leased and operated hotels
Franchised and managed hotels
Figure 110: Home Inns’ development pipeline by province & affiliation structure, 2012
 GEOGRAPHICAL BREAKDOWN
Figure 111: Home Inns portfolio by province & affiliation structure, 2012
CARLSON REZIDOR
SWOT analysis
Ownership
Revenues and profits
Figure 112: Carlson’s hotel revenue, 2012
 BRANDS
Radisson Blu & Radisson
Park Plaza
Country Inns & Suites
 HOTEL PORTFOLIO AND PIPELINE
Figure 113: Carlson Rezidor’s hotel portfolio & pipeline by brand, 2013
 GEOGRAPHICAL BREAKDOWN
Figure 114: Carlson Rezidor’s hotel portfolio & pipeline by region, 2013
Carlson Rezidor Hotel Group
WHAT NEXT?
 MERCHANT MODEL UNDER PRESSURE
 POP-UP HOTELS
 OTHER ALTERNATIVE ACCOMMODATIONS
 CATERING TO MILLENNIALS

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